Materiality

Stakeholder Engagements

We are committed to realizing a sustainable society by delivering environmental, social and economic value through interactive engagements with stakeholders. Stakeholders who are particularly important for our sustainable growth and relevant materiality issues are indicated below.

Classification	Key stakeholders	Major engagements (frequency in parentheses)
Customers	Tenants Facility users	Customer satisfaction survey (annually) Disclosure of information in our Integrated Report and on our website (when appropriate) Establishment of a contact point for inquiries (permanent)	Providing safe, secure buildings and spaces	Materiality relevant to all stakeholders Contributing to actions for mitigating climate change and reducing our environmental impact
Customers	Tenants Facility users		Addressing changes in demographics
Business Partners	Building management companies Construction companies Building maintenance contractors Real estate agents Financial Institutions	Regular meetings and business interaction (when appropriate) Disclosure of information in our Integrated Report and on our website (when appropriate)	Collaborating with business partners and local communities
Employees	Employees of the Hulic Group	President's message (monthly) President's survey (twice a year) Seminars by the president ^* (about twice a month) Career development interviews (twice a year or more) Interviews by Human Resources Department Disclosure of information through the Company intranet (when appropriate)	Promoting diversity and the development of professional human resources
Local Communities	Local communities NPOs and NGOs	Social contribution activities and volunteer activities (when appropriate) Participation in neighborhood associations (when appropriate) Engagement with communities in the vicinity of our projects (when appropriate) Engagement with NPOs and NGOs (when appropriate)	Collaborating with business partners and local communities
Administrative Organizations	National and local public government	Promoting PPP business (when appropriate) Initiatives for various awards and evaluations (when appropriate) Payment of appropriate taxes (when appropriate)	Collaborating with business partners and local communities
Administrative Organizations	National and local public government		Promoting diversity and the development of professional human resources
Shareholders, Investors	Individual investors Institutional investors	Briefings for individual investors and for analysts and institutional investors (including overseas) (when appropriate) Timely disclosure of information on our website (when appropriate) Establishment of a contact point for inquiries (permanent) Issuing a shareholder newsletter (twice a year)	Maintaining and improving governance trusted by stakeholders

Materiality Assessment

We re-identified materiality issues in 2024. Our materiality assessment process is indicated below. We will continue to review the identified materiality issues and implement effective initiatives and actions.

Materiality Matrix

We identified and selected issues of especially high materiality in terms of their importance to Hulic and to our stakeholders.

Identifying Materiality

Providing safe, secure buildings and spaces
Collaborating with business partners and local communities
Contributing to actions for mitigating climate change and reducing our environmental impact
Promoting diversity and the development of professional human resources
Addressing changes in demographics
Maintaining and improving governance trusted by stakeholders